Customer Product Education

Details
Type
: Elearning development. POV- Customer
Company: Dumpling
Access: Main website, client profile pages, and with app download.
*Video Use Permissions from Dumpling

Tools
Camtasia
Speechelo
Biteable
Canva
Vimeo

Skills
Curriculum Development
Instructional Design
eLearning Development
Microlearning

Additional Materials Provided to Learner
PDF Download of written tutorial

Development Process

  1. Training Request from Operation SME’s

  2. Storyboard development and review with SME’s

  3. Narration/Script development and review with SME’s

  4. 1st video draft and review with SME’s

  5. 2nd video draft incorporating feedback and review with SME’s.

  6. Final video review with SME’s.

  7. Course development and published in LMS.

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