“Kelley made a significant impact on our business during her time at Dumpling. She spearheaded the development of a comprehensive onboarding and training program for new Dumpling business owners from the ground up, spanning the gamut from creating mobile-friendly, adult training videos and content, to implementing and managing the entire learning management system. She worked with subject matter experts across the entire company to understand product and training needs and then translated that into highly effective training courses. Thanks to Kelley's efforts, we were able to transition our high-touch, manual onboarding process to a fully automated, on-demand program. This transformation resulted in a substantial increase in the percentage of individuals who completed our mandatory onboarding process and successfully launched their businesses. Kelley's enthusiasm and professionalism made her an absolute pleasure to work with, and she would undoubtedly make a valuable addition to any team. “

“It was an absolute pleasure working with Kelley during my tenure at Zenefits. I was always so impressed with her work ethic and with the training content and materials she would create. Kelley was a key factor in the success of our LMS system and rollout that helped us move towards more of a self-service model. We would constantly ask Kelley to do things that were outside of her normal job description and she would always be happy to help and would always produce great work! I have nothing but great things to say about my time working with Kelley at Zenefits!”

“I've worked with Kelley for years at Zenefits across a few different positions. Kelley is one of the most empathetic people I know who work with integrity and grit. She's knowledgeable about project execution and training, and she truly understands the human element that goes into these. Kelley has a breadth of experience industries, technologies, and global communities, and she takes on new challenges readily and with passion. She's a wonderful communicator, mentor, and coworker to have on your team.”

“I had the great pleasure of working directly with Kelley and witnessing the exceptional contributions and positive impact she had on our training content, educational process, and curriculum development strategy. Kelley has an amazing talent for creating personalized learning experiences that truly resonate with our users. Her dedication to tailoring training courses for a mobile-first audience resulted in an impressive 96% completion rate—an outstanding achievement that was praised by our Learning Management Systems Senior Staff. Kelley's commitment to continuous improvement shines through her ability to gather feedback, incorporate platform updates, and conduct thorough Needs/Impact Assessments. During her time with Dumpling, Kelley streamlined multiple processes and assisted in the full automation of our user onboarding process, resulting in a significant reduction in our support ticket load year over year. Beyond her technical skills, Kelley brings a warm and friendly approach to her work and the team. She has a genuine passion for delivering engaging training that captivates learners. Kelley's organization and expertise in LMS development and project management make her an absolute delight to work with. I wholeheartedly recommend Kelley for any roles involving customer product training, curriculum development, and/or project management!

“When Kelley taught classes, we all learned. Amazing concept. Best instructor I ever had. She has the knowledge, ability, and personality to make a classroom setting come alive.”

This letter is to acknowledge Kelley Rios-Arifi on her exemplary work while she working on my team at Zenefits. I was consistently impressed with her interest in soaking up information for the training team. Kelley is a very quick learner and is both eager and driven to adapt and grow within her roles. Kelley's energy is positive & contagious in and out of the classroom.I can say without a doubt, she would be an asset to any company. She is greatly missed at Zenefits. She is the bright and enthusiastic teammate you are looking for. Please let me know if you have any additional questions.

It is my pleasure to recommend Kelley Rios as senior project manager of the integration and implementation of the Bosted system here at Team Online, Inc. As Senior Project Manager, Kelley has successfully managed the implementation, training and ongoing support for many of our clients with the Bosted System. The Bosted System is a cloud-based digital information management software system which supports the daily documentation activities and reporting for care providers of the disabled.

Kelley is highly respected by her colleagues and subordinates and skillfully managed the plethora of personalities involved in working with the disability homes. Her enthusiastic, optimistic attitude is contagious and serves to motivate and energize her project staff. She is a natural leader who has the gift of bringing out the best in each one throughout the course of the entire project. Kelley is very calm and collected under pressure. She has superb problem-solving skills as well as exceptional team-building skills.

Kelley is able to focus on the stated objectives of the project and prioritize every task necessary to accomplish the desired end result. She is thorough; a pleasure to work with has been a great asset to Team Online.

During her previous project manager assignment, Kelley kept all members of the project staff as well as management informed of the progress through every phase. She possesses excellent communication skills, both verbal and written. Clients all enjoy working with her.

I am happy to recommend Kelley Rios and I hope you will seriously consider her to join your company.

Kelley is easily the best trainer and curriculum builder that I have ever worked with! Everything from implementing new systems to creating client trainings, Kelley's work was always timely, professional, and thorough. Kelley always recognized gaps in product training and provided innovative ways to create and conduct her curriculum in a manner that was easy to digest. She would be an asset to any company with her versatility, can-do attitude, expertise, and willingness to learn!